Your files will be available to download once payment is confirmed.
The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 14 days of delivery
Request a cancellation within: 3 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
I will only use your shipping and billing address, and contact information
Custom Orders: Many different custom requests and personalized options are possible. Please reach out and I'll do my best to accommodate you.
NOTE: I am sorry but I am UNABLE to Cancel, Refund or accept Returns for Custom orders or Personalized orders. The only exception is if the item proves to be damaged in delivery by carrier. In this case, proper procedures by both you the Buyer and me the Seller will be required, in order for me to process the insurance claim and refund in these cases. This may include photographs of both damaged item and original packaging. All packaging must be kept by Buyer until the claim is settled. If required procedures are not fulfilled, no claim or refund is possible for a damaged during shipping delivery.
Please be sure of your size requirements Before ordering any apparel items. It is always best to order larger if you are unsure.
Care instructions are in the individual product descriptions, where applicable, as well as generally coming included with most apparel items. Please reach out to me if you have any questions.
I am only able to gift wrap prints as all other items are printed with my designs and your purchase is fulfilled by my manufacturing partners.
Most of my items are possible to order in larger quantities. Prices depend on the quantity you would like, and can differ depending on the item. Please reach out if you would like a large quantity of my prints or items featuring my printed designs.
I do not include frames with any of my prints, mainly due to difficulty in shipping as well as style of framing being a very individual taste.
I prefer not to ship any purchases as Anonymous gifts to your intended recipient. Please ensure that your recipient is aware that they will be receiving something. Please ensure that your recipient's address is filled in correctly at the time of your purchase as I will be shipping to the address in your order, and not an altered, verbal or electronic change to receiver addresses after a purchase.
I do not refund for digital downloads as this item is impossible to return. It is recommended that you already know how to work with any digital file, .jpg or .png, to create with it what you want. I am unable to include teaching and instruction with my digital download image offerings and I don't price for that.
Digital downloads on Etsy should have no issue with downloading for you. If they do, please contact me and I will email it. I am only able to email once, and you must know your email program as to whether it will accept a .jpg or .png image of larger sizes. I am unable to be responsible for emailed files that you are unable to accept at your end.
I charge what it costs to ship. Size determines the cost in some cases. Canvas prints larger than 16x20 cannot be shipped via Canada Post and must go by a carrier that accepts freight. All my shipments are shipped with a tracked method, and in some cases, depending on the value, with signature required.
PHOTO PRINTS & CANVAS - all my photo& canvas prints I ship directly from my home, after picking up your order of my printed artwork and photography from my local printer. Any authorized return (please see Returns Policy details above) are to be shipped back to me in Ontario Canada, which is on as the return address on your package, or given to you by me upon request.
APPAREL, TOTES, HOME DECOR, ETC: - I work with print and manufacturing partners for items printed with my original art & photography. They print & ship from USA based locations or a Canadian based location in Montreal Canada. Please send Authorized Returns (please see Return Policies above) to my Home Address, which I will Provide to You. DO NOT return item to SENDER ADDRESS.